Support & Contact Us

If you have questions about your account, subscription, billing, or how to use Restaurant Rescue AI, please contact our support team. We aim to respond to all inquiries as quickly as possible.

Email: restaurant-rescueai@outlook.com

When contacting support, please include:

• Your name
• The email address associated with your account
• The name of your restaurant (if applicable)
• A detailed description of the issue
• Screenshots, if available

Providing this information helps us resolve your issue more quickly.

We can help with:

• Account registration
• Login issues
• Password reset
• Email verification
• Subscription and billing questions
• Stripe payment issues
• AI Restaurant Coach questions
• Saving or accessing restaurant data
• Feature requests
• Bug reports
• Account deletion requests
• General technical support

I forgot my password.

• Use the Forgot Password option on the login screen. A password reset email will be sent to your registered email address.

My subscription isn’t active.

• Verify that your subscription payment has been successfully processed. If the issue continues, contact support and include your account email.

My restaurant data isn’t saving.

• Ensure you have an active subscription and a stable internet connection. If the issue persists, contact support with details of what occurred.

How do I cancel my subscription?

• Subscriptions may be managed through the platform where they were purchased. If you need assistance, please contact support.

How do I delete my account?

• You can delete your account from within the application. If you need assistance, contact our support team.

If you’ve found a bug, we’d love to hear about it.

Please include:

• Device type
• Operating system version
• Browser (if using the website)
• Steps to reproduce the issue
• Screenshots or screen recordings if available

Support requests are monitored regularly. Response times may vary depending on request volume, but we strive to respond as promptly as possible.